Privacy Policy

Last Updated: December 18, 2024

1. Introduction

Venturu, Inc. ("Venturu," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.venturu.com and related services (collectively, the "Service"). By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Personal identification information (name, email address, phone number)
• Business information (business details, financial statements, tax records)
• Identity verification documents processed through Onfido
• Login credentials
• Payment information
• Communications with our team
• Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our Service:

• Device and usage information (IP address, browser type, operating system)
• Location data
• Access times and dates
• Pages viewed and features used
• Device identifiers and settings

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

We use your information for the following purposes:

• To operate and maintain our Service
• To verify your identity through Onfido
• To process and facilitate business transactions
• To provide customer support and respond to inquiries
• To send administrative information and important updates
• To ensure compliance with legal and regulatory requirements
• To prevent fraud and abuse
• To improve and optimize our Service
• To communicate with you about our services

4. Data Storage and Security

We implement robust security measures to protect your information:

• All data transmission is encrypted using TLS protocols
• Documents are securely stored using AWS S3
• Financial documents are encrypted at rest
• Access to personal information is restricted to authorized personnel
• Regular security assessments and updates
• Industry-standard physical, technical, and administrative security measures

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Identity verification services (Onfido)
• Cloud storage providers (AWS)
• Payment processors
• Communication service providers

5.2 Business Partners

• Verified buyers and sellers (as necessary for transactions)
• Professional advisors and agents
• Business brokers and intermediaries

5.3 Legal Requirements

• Law enforcement agencies
• Regulatory bodies
• Courts and government authorities
• Professional advisors (lawyers, accountants, auditors)

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Withdraw consent for data processing
• Opt-out of marketing communications
• Request data portability
• Object to data processing
• Lodge complaints with supervisory authorities

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred and processed in the United States and other countries. By using the Service, you consent to your information being transferred to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@venturu.com
Phone: +1 (917) 232-1610

Venturu, Inc.